Shipping policy

Digital Delivery

All game top-up products, virtual goods, and digital services sold on this website are delivered electronically.

After successful payment confirmation, order details, activation information, recharge instructions, or digital codes will be sent to the customer’s registered email address.

Delivery Time

Most orders are completed automatically within 5–30 minutes.

Some orders may require additional payment verification and can take up to 24 hours to process.

No Physical Shipment

We do not ship physical products.
All products are digital services only.

Customer Responsibility

Customers are responsible for:

Providing the correct email address
Providing accurate game account or player information
Ensuring entered recharge details are correct before payment

We are not responsible for failed deliveries caused by incorrect customer information.

Support

If your order has not been delivered within 24 hours, please contact our support team through the Contact Us page.


Contact Us
Email: foelou@morvex-us.com